How to run a stock count

A count compares system stock with what is really on the shelf: you enter what you counted, and the program shows shortages and surpluses in money.

What you need

The inventory, start-count, write-off and receive permissions — managers, admins and owners have them by default.
If write-off says you lack permission, check "Permissions" in the cabinet → shortage write-off.

Start a count
Menu "Inventory" → "+ New count". Add a note if you like. The count appears under the "Current" tab.
Find a product
Open the count and type or scan into the search box — it searches by name, barcode, code and PLU. You can filter the list by department or stock.
Enter the counted quantity
Type the quantity in the "Actual" column and press Enter — it saves and moves to the next row. "Difference" and "Value" update immediately.
Review the totals
The top bar shows "Counted X / Y", "Shortage" and "Surplus" — in quantity and money.
Write off shortages and receive surpluses
"📉 Write off (shortage)" and "📈 Receive (surplus)". Both ask for confirmation.
Complete
"✓ Complete". The count moves to "Completed" and can no longer be changed.

Only products with an entered quantity are written off. If something is not on the shelf, enter 0 — uncounted products are not zeroed automatically.
Do the write-off and receive before completing — the buttons are hidden on a completed count.
To fix a single product you do not need a full count: "⚡ Quick correction" — product, counted quantity and reason.
The scanner finds the product; the quantity is typed in by hand.